Where Starbucks (and a lot of other companies who started out small and cool and became big and ridiculous) went wrong? A great read on how to provide excellent customer service which is THE KEY to business success as far as I’m concerned.
I write to discover what I believe
Where Starbucks (and a lot of other companies who started out small and cool and became big and ridiculous) went wrong? A great read on how to provide excellent customer service which is THE KEY to business success as far as I’m concerned.